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Showing: 1-10 results of 371

Sharpen your focus and tighten your time frames to get more done in less time The 25 Minute Meeting goes beyond “cut to the chase” and shows you how to take back your work day with smarter planning and more productive action. Meetings have become a de facto way of working, and as they pile up and stretch to interminable lengths, they eat up our days and sink productivity—if they are poorly planned and run. Done well, meetings... more...

Generally (according to research) only 5 percent of employees understand their organization's strategy. If only 5 percent of your organization understand your strategy...whose strategy are the other 95 percent implementing? Phil Jones', "Communicating Strategy" is designed to help you communicate your strategy in a compelling and effective way, and dramatically improve implementation and the resulting outcomes. It provides a clear framework for... more...

Communicating Project Management argues that the communication practices of project managers have necessarily become participatory, made up of complex strategies and processes solidly grounded in rhetorical concepts. The book draws on case studies across organizational contexts and combines individual experiences to investigate how project management relies on communication as teams develop products, services, and internal processes.... more...

Write the perfect cover letter every time! With fewer job opportunities and more applicants, just being qualified isn't enough to get the job you want. So how can you separate yourself from the pack? With the perfect cover letter, of course! With so much riding on it, a cover letter that attracts-and holds-the attention of your prospective employer is essential. This practical how-to manual shows you step by step how to create highly effective letters... more...

The only instrument that measures behaviors associated withemotionally intelligent leadership The Emotionally Intelligent Leadership for Students:Inventory is an evidence-based assessment of the capacities ofemotionally intelligent leadership (EIL). Research that spans theglobe has demonstrated that there is a relationship betweenemotional intelligence and leadership. For the second edition, theauthors have conducted original studies,... more...


Interactive whiteboards (IWBs) are not just another classroom technology. As the first digital technology designed specifically for teaching and learning, they have the potential to radically alter the way we learn and to facilitate the integration and ready use of all other digital technologies - hardware and software. Just as the blackboard was the symbol and transformative technology of the 18th century classroom, the interactive whiteboard will be... more...

Combining clear advice on the writing process and countless model documents from real workplace settings, Writing That Works sets the standard for professional writing books today. More than ever, this eleventh edition reflects the role of technology in the office and the classroom, addressing the most current types of business documents online and in print, providing informative guidelines on selecting the appropriate medium for your... more...

In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. In a recent global market study, 73% of respondents stated that even when a company’s digital channels work perfectly, they still want access to a real person. Steven Van Belleghem explores and explains the new digital... more...

This comprehensive yet concise book provides a thorough and complete guide to every aspect of managing the peer review process for scientific journals. Until now, little information has been readily available on how this important facet of the journal publishing process should be conducted properly. Peer Review and Manuscript Management in Scientific Journals fills this gap and provides clear guidance on all aspects of peer review, from manuscript... more...

Most organizations are laced with communities that cut through and across departments and levels of hierarchy. However they often remain small, invisible and hampered by a lack of explicit support and license. In an increasingly knowledge-based economy, what we know, our thoughts, ideas, creativity, innovation and our willingness to share and collaborate, are critical for creating value for organisations and the individuals who work for... more...